August 31, 2010

Uh oh

Never, I repeats, NEVER get on mama's bad side.  She has been yelling on the phone for most of the afternoon.  Seems as though my smart mama gotted duped by a so called insurants place, and they are keeping her money and our rent check is gonna bounce. She has called the bank, the landlord, our senator, the department of commerce, and we are stuck.  Our bank was sympathetic, but there is an NSF fee they assess. The landlord says there will be an NSF check charge from them, too, the senator's office gave us the department of commerce, and they said the place wasn't a registered insurants place in this state. The beans there found the website of the place (they claimed not to have one) and it is NOT an insurants place, and all the things they said they covered were lies.  They supposedly are registered with the Better Business Bureau, but we haven't gone there yet.  When mama cancelled the "policy" they said it would take at least three weeks.  The department of commerce said they were not regulated by the state, so we could only keep bugging them for the money. They were really nice about it.
When she called the "insurants" place to cancel, they put an answering machine on (she called three times), then she finally got somebean and asked to speak to a manager and was hung up on.  She called back, blocking our number and asked for a manager again.  He said it would take up to twenty days for them to process a refund check and they were of course, not refunding it all because of the "processing fee".
I repeat. NEVER mess with mama!!.
She did share her dinner with me (nom, nom, turkey), and now she has to go to the residents meeting this evening. She hates those.
I gots a lot of cuddling to do with her when she gets back.
Oh, wait.  The bug guy is coming to morrow.  Hope it's the nice cute one.  That ought to cheer mama up a little.
voting for Modest Needs ends today.  Thank you for all your help. They will publish results on Sept 2!


Jan's Funny Farm said...

Oh, no. We are sorry your mom was cheated by a fake insurance place. We hope there is something that will work out in her favor! Purrs and tail wags.

Everycat said...

We hate con merchants and we poop on their pillows!